At Valentin Builders, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://valentinbuilders.com/, or contact us by phone at (561) 318-7883.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or services:
- Contact Information: Name, phone number, email address, and physical address.
- Project Details: Information you provide regarding your project’s needs.
- Website Usage Data: IP address, browser type, operating system, referral source, pages visited, and browsing behavior.
- Communication Records: Any messages, emails, or phone conversations for customer service purposes.
2. How We Use Your Information
We use your information to:
- Provide estimates and consultations for your renovation project or plumbing needs.
- Communicate with you about your project or inquiry.
- Improve our website experience and service offerings.
- Send occasional updates, promotions, or service-related messages (only with your consent).
3. Sharing Your Information
Valentin Builders does not sell, trade, or rent your personal information to third parties.
We may share your information with:
- Trusted service providers working with us under confidentiality agreements to assist in fulfilling your project.
- Legal authorities when required by law or to protect our rights.
4. Data Sharing
- Customer data is not shared with third parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose.
- Any information sharing mentioned elsewhere in this policy excludes mobile opt-in data.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Analyze site traffic and user behavior.
- Improve functionality and user experience.
You can disable cookies through your browser settings, although some features of our website may not function properly as a result.
6. Messaging Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receive text messages from Valentin Builders, from (561) 318-7883, regarding account notifications, customer care, delivery notifications, and marketing.
- Data Collection: We will collect your name, email address, and mobile phone
number when you sign up for SMS updates. This information will be gathered
through our Contact Us form. - Data Usage: We use your data solely for include updates about your inquiry,
customer support, appointment reminders, and occasional promotional or
marketing messages. - Data Security: We protect your data with secure storage measures to prevent
unauthorized access. - Data Retention: We retain your information as long as you are subscribed to our
SMS service. You may request deletion at any time. - Message and Data Rates may apply: Your mobile carrier may charge fees for
sending or receiving text messages, especially if you do not have unlimited texting or
data plan. Messages are recurring and message frequency varies based on
communication needs. - Contact Valentin Builders at 561-318-7883 or info@valentinbuilders.com for HELP or to STOP or CANCEL receiving
messages. - OptOut: You can opt out of the SMS list at any time by texting, emailing, or replying STOP
or CANCEL to info@valentinbuilders.com or 561-318-7883. After unsubscribing, you will
receive a final SMS to confirm you have unsubscribed, and we will remove your
number from our list within 24 hours. You can send HELP for additional assistance,
and you will receive a text including our phone number, email address, and website.
We are here to help you
7. Data Security
We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, no data transmission over the internet can be guaranteed as 100% secure.
8. Your Choices and Rights
You may:
- Request access to or correction of your personal data.
- Opt out of receiving marketing emails at any time.
- Request deletion of your data (subject to legal and operational limitations).
To make any of these requests, contact us at info@valentinbuilders.com or call (561) 318-7883.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the content or privacy practices of these external sites.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
12. Data Transfer Policy
Consumer data will not be transferred to any external organizations under any circumstances, including with user consent.
Strict internal policies and security measures are in place to prevent unauthorized access or sharing of user data.
